WORK WITH VIRTUALS BY SUMMERYour business shouldn't need you in every detail.
Handed over should mean off your plate.
You may already have a VA, a team and several tools helping you.
But if you're still explaining the steps, finding missing information and checking everything before it moves, you're carrying more of the operation than it appears.
I work out why that responsibility keeps returning to you, then build a clearer way for the work to happen. Sometimes that means fixing one contained part. Sometimes the whole client journey needs looking at.
What I can help you build
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One clear place for enquiries to land, visible follow-up and an agreed next step, so a warm lead doesn't depend on you remembering it at 9pm.
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Forms, payment, welcome emails, documents and next steps joined into one journey, so every client knows what happens after they say yes.
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Client information, recurring work, check-ins, reviews and offboarding organised where the people doing the work can actually find and use them.
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Clear ownership, handover notes, SOPs and an escalation route, so routine work can move without another voice note and unusual situations reach the right person.
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The behind-the-scenes setup for a launch, digital product, membership or email journey, mapped and tested so the customer experience doesn't fall apart once interest turns into action.
ENQUIRE ABOUT WORKING TOGETHER
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ENQUIRE ABOUT WORKING TOGETHER ✹
Ways to work together
Whether one part needs fixing or the whole client journey needs rebuilding, I'll tell you what I think the business actually needs.
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THE HANDOVER
For the established business whose client journey still runs through its owner. Over six weeks, I map, build and hand over a clearer way for the business to work.
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ONBOARDING & LAUNCH PROJECTS
For one defined job that needs building properly: what happens after a new client says yes, or the route from purchase to welcome for one offer you're launching.
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THE FUNNEL BUILD
For interest that already exists, whether that's a freebie, a waitlist or people asking about a service, and needs a dependable route into your email list. Built and tested for you.
SIGNATURE SIX-WEEK PROJECT · FROM £1,997THE HANDOVER
For the established business owner whose client journey still works through her. Over six weeks, I find what is being missed, repeated or sent back to you, then build the structure underneath it. You leave with a business that is easier to see, hand over and run.
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Over six weeks, I audit the client journey, map what is happening now, rebuild the agreed systems and test them with you. You get the working setup, clear documentation, recorded walkthroughs and a two-week question window after handover.
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From £1,997. The final scope is agreed before the build begins, based on the parts of the client journey that need rebuilding.
ONBOARDING OR LAUNCH PROJECT · FROM £997ONBOARDING & LAUNCH PROJECTS
For one client-start journey, from the moment someone says yes to being ready to begin, or the setup behind one named offer and one phase of a launch. I map it, build it, test it and hand it over.
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We agree the one journey or offer, where it starts and ends and what finished means. I map it, build and connect the pieces, and test it from beginning to end. You then get a written handover with the links, what was built, how to use it and what still needs a person, plus five working days to email me questions or anything that isn't working as agreed.
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From £997 for a contained journey using connectable payment and agreement steps you already have for onboarding, or an existing sales route for a launch. Creating or replacing those, moving existing clients across, extra client types or offers, promo emails and slides are quoted separately. Typically four weeks once everything on the start list is in, with dates confirmed in your proposal.
ONE-WEEK BUILD · £297THE FUNNEL BUILD
For interest that's still being handled by hand or has nowhere useful to lead, whether that's a freebie, a waitlist or people asking about a service. I connect the sign-up, what they receive and the follow-up emails, then test it from beginning to end.
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Over around one working week, I set up the ManyChat keyword, the Flodesk sign-up and what people receive, apply the right tag, write up to three follow-up emails and test the full journey. You get the live setup and a recorded walkthrough.
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£297 for one complete funnel: one way in, one sign-up route, one group on your list and up to three emails. Several dated campaign emails or a payment step sit outside this fixed package and are scoped separately.
What working together looks like
Every project starts with what is actually happening now. I map what needs to change, build and test the setup, then hand it over with the guidance you need to use it without relying on me either.
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You send the enquiry form with a real example of what is being missed, repeated or left for you to sort.
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I read it properly and tell you whether the smallest sensible answer is The Funnel Build, an Onboarding or Launch Project, or The Handover.
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Before you commit, we agree the scope, what I need from you and what will be ready when I hand the work back.
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I map the journey, make the decisions and build the agreed setup. Then I test it from beginning to end.
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You receive the finished setup and a written handover with the links and guidance you and your team need, plus a recording where it genuinely helps.
NOT SURE WHICH OFFER FITS?
Tell me what's happening behind the scenes.
